Volkswagen Emissions Statement



Following recent communication from Volkswagen Group and the subsequent media coverage regarding the Emission Test Concerns, we are eager to keep our customers informed of any new information.

Recent news has highlighted the models that will be affected and we are awaiting more specific details from Volkswagen Group UK to enable us to contact all owners directly. In the meantime, if you do have any questions please call the relevant number below:

  • Volkswagen Enquiries: 0800 333 666 (Open Mon-Fri 9.00-18.00 & Sat 10.00-16.00)
  • Volkswagen Customer Care Frontline:   0800 083 3914 (Open Mon-Fri 8.30-18.00)
  • Audi: 0800 699 888 (Open Mon-Fri 8.00-19.00 & Sat 8.30-16.00)
  • Volkswagen Commercial Vehicles: 0800 717 131 (Open Mon – Fri 8.30-17.30)
  • ŠKODA Customer Care: 08457 745 745 (Open Mon-Fri 8.30-17.30)