Customer Care | Clark Vehicle Conversions

Clark Vehicle Conversions Customer Care in Dyce & Edinburgh

Bespoke Vehicle Conversions in Scotland

CVI customer care and support will be provided through dedicated service and warranty departments in Scotland and England, giving 48-hour warranty response. It will also be holding stocks of all common parts, hence reducing potential down time. On top of this, CVI will be offering all its customer a bi-annual maintenance plan.A comprehensive customer care package consists of:

  • Professional Account Management - Stuart McKenzie is always there to deal with enquiries and assistance in warranty issues
  • Dedicated customer care programme - regular contact from customer services to ensure customer satisfaction.
  • Direct access to customer care 24 hours a day, 6 days a week.
  • Consignment stock of all common conversion parts - essential to reduce down time.
  • Technical and engineering back up from Holland.
  • 3 years/unlimited mileage Volkswagen Crafter chassis warranty or 3 years/unlimited mileage Mercedes Sprinter chassis warranty.
  • Full 1 year conversion warranty.
  • Extended 2 and 3 year conversion warranties available.
  • Bi-annual service included in package - we will visit your business twice a year to ensure you are fully satisfied with the produce you have bought.
  • Strategically placed service agents giving UK coverage and care
  • 48 hour warranty response by a qualified technician - to reduce down time.

Customer Care can be contacted on: 0131 473 9300Tony Lewis CVI's dedicated Warranty Engineer can be contacted on: 07846 719553