The next oil change, vehicle check, new brake pads. These are appointments you no longer need to think about. Just lean back and relax – your BMW knows when and what services it needs and sends the vehicle-related service data automatically to BMW. John Clark BMW can then access the data quickly and get in touch with you right away. With BMW TeleServices from BMW ConnectedDrive you're free to do what you really want to.
BMW TeleServices are innovative BMW ConnectedDrive services that offer maximum comfort and let you focus on the important things in life. Through BMW TeleServices, your preferred BMW Service Partner receives detailed information from BMW regarding the condition of the vehicle, information which was previously available only through a workshop visit. This guarantees personalised service for your vehicle as well as a quick reaction in the event of a malfunction.
With the Automatic BMW Teleservice Call your BMW knows when a service is due. Through the Condition Based Service (CBS) sensors, the car identifies service requirements and automatically transmits all service-related data to BMW. John Clark BMW retrieves the data, is informed about the service need and vehicle status, and calls you to arrange a workshop appointment, if necessary.
With the Manual BMW Teleservice Call, you can conveniently get us to contact you, get customised advice or spontaneously schedule a service appointment. The vehicle sends all service-relevant data to BMW at the press of a button. John Clark BMW receives the information, calls you back, answers your questions and possibly arrange an appointment. and possibly arrange an appointment.
In the event of a breakdown or technical malfunction, you can initiate the BMW Breakdown Call to get assistance, while the BMW Teleservice Update ensures that your mobile devices and media players are always well connected to your BMW. BMW Teleservice Battery Guard reliably keeps an eye on your battery day and night and informs you if the battery's state of charge drops below a certain level.
Take advantage of more comfort and efficiency:
- Automatic detection of service requirements
- Direct transfer of service-relevant data to BMW
- Automatic reminder of servicing appointments
- Optimally-prepared and more effective maintenance
- Shorter service visits
Business appointments, birthdays, private engagements – you already have enough appointments on your mind. Good that your BMW knows when it requires its next servicing and what needs to be done. The Automatic BMW Teleservice Call from BMW ConnectedDrive means you no longer have to take care of those things personally. Sensors detect when a servicing is due and transmit the information to BMW: your preferred BMW Service Partner can access your vehicle data, evaluate all relevant vehicle-related information and effectively prepare for your car's visit to the workshop – even before he calls you to make an appointment.
Make service appointments whenever you want.
- Convenient contact from the vehicle with guaranteed call-back
- Customised advice based on transmitted vehicle data
- Shortened waiting times for accessories
- Optimally-prepared maintenance
- Shorter service visits
You would like to schedule a service appointment or want to know what the 'Check control' message in your vehicle display means? No problem thanks to BMW ConnectedDrive: the Manual BMW Teleservice Call allows you to contact your BMW Service Centre at any time directly from your vehicle and request a return call. Whether you need to have a chipped windscreen repaired or would like to have winter tyres fitted, it's all possible at the push of a button. When you make the call, all of your service-related data is automatically transferred to BMW. Your preferred BMW Service Partner retrieves the data, is perfectly prepared and can provide detailed consultation based on this gathered information. So why not combine the wheel change with the oil change that's due in the near future?
When breakdowns and malfunctions occur, you can rely on our expert knowledge to help you diagnose problems.
- Quick and precise remote diagnoses
- Remote maintenance of certain malfunctions
- Expert help at any time and in any situation
- Optimally-prepared maintenance, if needed
Has your BMW broken down or is it not working the way it should? We're always there to assist via the BMW Teleservice Breakdown Call from BMW ConnectedDrive: you can call our Mobile Service right from your vehicle. Among other things, this saves you a trip to the workshop. How does this work? Wireless data connection allows the BMW Mobile Care team to not only diagnose the problem, but also enables them to remedy it by remote access.
To sign up to BMW Teleservice please click here and complete this form and email it to firstname.lastname@example.org