As we all return to the new normal, there will understandably be some reservation about getting out and about in a safe manner. Therefore, at the John Clark Motor Group, we are doing everything we can to safeguard our customers when they are doing business with us and ensure our staff feel comfortable and confident while at work.
Our main goal is to continue to offer a great customer experience while adhering to the government’s guidelines. We have always run a personable and customer focussed business which we wish to maintain but in order to ensure our staff feel comfortable being at work and you feel assured doing business with us, we have felt it necessary to add in some new sales and service processes.
Below are a few videos that highlight some new processes in terms of contactless vehicle handovers which we aim to offer in the future, home delivery test drives and finally the options available to you if your car requires work in the workshop. We are also thoroughly cleaning and sanitising every customer vehicle, so you do not need to worry when your vehicle is returned to you. Our home delivery handovers are available now, we will confirm when dealership contactless handovers are live.
Contactless Dealer & Customer Processes