As you will no doubt be aware there is currently extensive coverage in the media relating to certain Volkswagen Group diesel engines. The issue relates exclusively to emitted pollutants from a limited number of engines (type EA189), and specifically their non-compliance with US emissions regulations. Volkswagen has taken full responsibility for the issue and will bear the full cost for any necessary measures.Whilst the media have focused attention on the US regulations, it is important to clarify that all new vehicles from the Volkswagen Group with EU6 diesel engines currently available in the UK and any of the other European Union countries fully comply with all legal requirements and environmental standards.Volkswagen has confirmed that all affected vehicles are completely safe and roadworthy and the engine management software in question does not affect the handling of the vehicles in any way.Volkswagen Group UK have now launched a website that will enable customers to check whether their vehicle is affected by the recent emissions issue.
To check whether your vehicle is affected please click on one of the links below. You will need your VIN (Vehicle Identification Number) which is located on the right hand side of your windscreen and on your V5 document.
So what are the next steps?
Volkswagen Group UK will contact you and your local dealership will also be in touch regarding booking your vehicle in to the workshop for the required technical repair work.
When will I be contacted next?
At this stage we are unable to confirm when your local dealership will be in contact with you regarding booking your affected vehicle into the workshop. However, we will continue to update the John Clark Motor Group website and social media with any developments.
Will I incur costs as a result of the work required?
No – Volkswagen Group will incur the costs directly related to the repair.
Will the value of my vehicle be affected?
Vehicle residual values are set by two key opinion formers who use information from a number of sources to determine their published views. Based on some early reports from these companies there are currently only slightly differing views within the market place. During September one of these opinion formers commented on a slight reduction in VW vehicle values, whereas the other saw no movement. This will remain a relatively fluid situation dependent on a number of factors.
Will my road tax costs increase?
No. Patrick McLoughlin, the UK Government Minister for Transport recently pledged that owners of affected vehicles will see no increase in road tax costs.
What do I do if I have ordered a vehicle that is affected?Any of our dealerships supplying a customer with an affected vehicle will be open and transparent. They will highlight this and present you with a letter acknowledging the need for the technical fix to be carried out on the vehicle, once the required action has been confirmed.
Once you have taken delivery of the vehicle you will be included in all future communication.
If you still have any questions or this is anything you are not sure about, please do not hesitate to email us at firstname.lastname@example.org