Protective Measures

Here at The John Clark Motor Group, we have a number of procedures in place to safeguard our customers when they are doing business with us and ensure our colleagues feel comfortable and confident whilst at work.

Our goal continues to be to offer a great customer experience while looking after our customers and staff. We have always run a personable and customer focused business which we strive to maintain but in order to ensure our colleagues feel comfortable being at work and you feel assured doing business with us, we have added more new sales and service processes and options as part of our Protective Measures.

When purchasing a new or used vehicle from The John Clark Motor Group we continue to offer a fully online buying experience, a personal home delivery service, unaccompanied test drives on available models and a thorough valeting process for all of our vehicles.

So What Else Is On Offer?

Customer Care Handover

Protect

Sanitisation programme for all vehicles
Trained all staff to ensure they know how to protect themselves and our customers when on site
Sanitisation and handwashing points available throughout facilities

Contactless Dealer & Customer Processes

Offering on line buying at john-clark.co.uk
Designed contactless programmes for customers who wish to use them
Offering home delivery 24 hour test drives which will be unaccompanied
Encouraging card only payment over the telephone
Offering virtual sales appointments
Live videos of vehicle and when required

Our Partners & Accreditations

Contact Info

With 40 businesses, representing 19 leading brands across Scotland, our experienced sales and service teams are waiting to hear from you!

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Financial Disclosure

John Clark ( Aberdeen ) Limited is authorised and regulated by the Financial Conduct Authority ( FCA ) for consumer credit and insurance mediation activities under Firm Reference Number ( FRN ) 311384. You may check this on the Financial Services Register by visiting the FCA website https://register.fca.org.uk or by contacting the FCA by telephone on 0800 111 6768. We have six wholly owned Appointed Representatives. They are Specialist Cars ( Aberdeen ) Limited ( FRN 404736 ), Pentland Motor Company Limited ( FRN 404737 ), Clark Commercials ( Aberdeen ) Limited ( FRN 489506 ), Motorchoice ( Scotland ) Limited ( FRN 802080 ), Morrisons Garage Limited ( FRN 538645 ) and Morrisons ( Land Rover ) Limited ( FRN 539604 ).

We are a credit broker and not a lender. We offer an optional range of products to assist you in the purchase of your vehicle. These are selected from a limited number of providers and will provide benefits to John Clark Motor Group.

We can introduce you to a limited number of lenders and their finance products which may have different interest rates and charges. We do not charge a fee for our services. We will receive commission from the lender for introducing you which will either be a fixed fee or fixed percentage of the amount you borrow. The lenders we work with could pay commission at different rates. The exact amount of finance commission will be provided to you in good time prior to conclusion of your finance contract. We will also receive a commission for arranging an Insurance Product.