Complimentary service available to you 24 hours a day

Having an accident in your vehicle can be distressing and inconvenient (especially if the accident was not your fault) and here at John Clark Motor Group we understand the hassle of arranging repairs and sorting out the claim is something we would all like to avoid if possible.

This is where John Clark Assist can help. We will guide you through the relevant steps to getting your vehicle repaired and back to you in its pre-accident condition and, as you have the right to choose who repairs your vehicle, John Clark Assist will ensure you are directed to a John Clark Bodyshop.




What is John Clark Assist?

In the unfortunate event you've had an accident that wasn't your fault, John Clark Assist is a complimentary service that can help to quickly and efficiently get you back on the road.

From vehicle recovery, to coordinating repairs and arranging your replacement vehicle hire, the team at John Clark Assist do the hard work and liaise with all parties, saving you time and hassle.



Vehicle repair services

Despite what your insurer may say, it's up to you where your car is repaired after a non fault accident and you only need to get a single estimate.

Our trained technicians work to the highest standards and use only genuine parts to guarantee not only peace of mind, but that your warranty and car's resale value are protected.



How it works

The team is on hand seven days a week and are fully trained to guide you through the process and keep you mobile.


1.

If you have had an accident, and you were not at fault, call us on 03303 119 747 to discuss your claim.

2.

If your claim is accepted, you will be contacted to schedule your vehicle repairs and arrange a replacement vehicle.

3.

The team of skilled technicians will carry out any repairs and arrange the collection of your vehicle from the bodyshop once complete.

Benefits at a glance


Replacement Vehicle

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John Clark Assist can arrange an equivalent replacement vehicle for you to use while your own car is being repaired, or if it is confirmed as unroadworthy (subject to terms and conditions)*. This helps keep you mobile and minimise disruption to your day-to-day routine.

Manufactuer Approved

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Your vehicle will be repaired using genuine manufacturer-approved parts, ensuring it is returned to its original standard. This not only maintains the quality and safety of your car but also helps protect your manufacturer warranty.

Accident Management

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For added peace of mind, we recommend contacting John Clark Assist before your insurer following an accident. They will take care of the arrangements on your behalf, including liaising with insurers and other parties involved.

UK Mainland Recovery

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If your vehicle is not safe to drive, we’ll arrange for it to be recovered and transported to your local John Clark Bodyshop**, where our trained technicians can take care of it for you.