MINI PROACTIVE CARE.

RELAX. WE'VE GOT THIS.

At John Clark MINI, we believe looking after your MINI should feel just as effortless as driving it.

That’s why MINI Proactive Care is always working quietly in the background — keeping an eye on your car, spotting anything it needs early, and making sure you’re supported every step of the way.

No stress. No surprises. Just total peace of mind — on every journey.

SERVICE THAT THINKS AHEAD.

MINI Proactive Care connects your car directly to us, so we can take care of things before they become a problem.

Using advanced sensors, your MINI monitors its own condition in real time — from wear and tear to potential issues — and lets us know if something needs attention.

From there, we’ll get in touch with the right solution at the right time.

So while you focus on enjoying the drive, we’re already one step ahead.

WHAT IT MEANS FOR YOU.

Proactive Support

Your MINI detects service or maintenance needs early — helping avoid unexpected repairs or breakdowns. 

Personalised Contact

When something needs attention, we’ll contact you with a tailored plan — via the MINI App, email, SMS, or a call if it’s urgent. 

Expert Help, Anytime

Many issues can be diagnosed remotely, or we’ll arrange a visit to your preferred John Clark MINI retailer.

Roadside Confidence

Breakdown or accident? MINI Roadside Assistance is ready to help, getting you back on the road as quickly as possible. 

No Extra Cost

MINI Proactive Care is included with your active MINI Connected account — so you can enjoy all the benefits without paying extra. 

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GET CONNECTED TO YOUR MINI.

HOW IT WORKS.

1. Sensors automatically transmit vehicle data to MINI.
2. Issues can be detected early and sorted by urgency.
3. We will contact you if action is needed either via the MINI App, by email, SMS or a message sent directly to your MINI. If urgent, we’ll call you.
4. You will receive competent assistance on site, via remote services or an appointment offer with a MINI Service Partner of your choice.

ALL YOU NEED.

• Simply download the MINI App² and enable notifications.
• Activate your MINI Connected account.
• Enter your vehicle details and preferred MINI Service Partner.
• Enter your email address and telephone number.
• Set the appropriate notifications and permissions.
• Alternatively, you can follow the same steps in the MINI Portal.

Simple, smart, and designed around you.

DOWNLOAD THE MINI APP FOR FREE*

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*The MINI App is compatible with all MINI vehicles from the March 2018 model year onwards in conjunction with the option ConnectedDrive Services and a compatible smartphone. For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country and model specifications.

Why Choose John Clark MINI?

With MINI Proactive Care, you’re not just connected to your car — you’re connected to our expert team here at John Clark MINI.

That means:

• Friendly, local support you can trust
• Personalised service tailored to you
• Flexible appointments that fit your schedule
• A team that’s always ready to help

Because for us, it’s not just about servicing your MINI — it’s about making ownership effortless.

Get Started Today

Getting set up is easy:

• Download the MINI App
• Activate your MINI Connected account
• Add your vehicle and select John Clark MINI as your preferred retailer
• Enable notifications

That’s it — we’ll take care of the rest.

Relax. We Care.

With MINI Proactive Care and John Clark MINI by your side, you can simply enjoy the drive — knowing everything else is taken care of.

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