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Terms & Conditions

vRS Event Ts&Cs: vRS Event *UK retail customers 18+. Participating retailers only. Škoda vRS models only. Order 16/10/26-08/11/26, complete purchase & register by 30/06/27. VIP Experience Day Tickets only. VIP Experience Day promotion Please read these terms and conditions carefully. These terms and conditions ("Terms") apply to Škoda's VIP Experience Day promotion (the "Offer"). By participating in or redeeming the Offer, you agree to be legally bound by these Terms. The promoter is Volkswagen Group United Kingdom Limited, trading as Škoda ("Škoda"), whose registered office is at Yeoman's Drive, Blakelands, Milton Keynes MK14 5AN. The promotion partner and the administrator is The Marketing Lounge Partnership Limited ("MLP" or “Administrator”) - a company registered in England and Wales under the company number 6467245, at the registered address of: The Marketing Lounge Partnership), The Cow Shed, Walnut Tree, Lower Stretton, Warrington WA4 4PG. If you have any queries about the Offer or these Terms, then please contact your local retailer. 1. The Offer will begin on 16th October 2026 and end on 8th November 2026 (the "Offer Period") available at participating retailers only. 2. The Offer is open to: • UK residents, 18+; • private retail customers only (cash and PCP customers). Excluding contract hire and Motability. 3. Offer not open to employees of Volkswagen Group United Kingdom Limited, their agents or contractors, Volkswagen Group brand retailers and anyone else connected with the promotion. 4. Fleet customers (limited companies and other businesses with five or more vehicles) are not eligible to participate in the Offer. 5. All eligible customers who purchase a Škoda vRS Octavia, VRS Kodiaq, VRS Elroq or VRS Enyaq from a participating retailer during the Offer Period and register their vehicle by 30th June 2027 will receive a VIP Experience Day. 6. Once you have placed your order, Škoda will provide details of your order and contact details to MLP so that MLP can contact you and send you booking information. 7. Eligible customers will receive a booking pack about their VIP Experience Day. MLP will mail this pack to your home address. The pack will contain your unique booking code (the "Unique Booking Code") and details of how to book the VIP Experience Day. 8. You will not be able to book the VIP Experience Day until after handover and registration of your new vehicle. 9. This offer entitles the eligible Škoda customers to one VIP Experience Day, free of charge. 10. Customers must enter their Unique Booking Code in order to select the VIP Experience Day. Each Unique Booking Code is issued on a one-time basis to the eligible customer and may only be used to make a single package selection. Each Unique Booking Code access code allows either 2 or 4 tickets subject to specific events, ticket value, and availability to a VIP Experience Dau. Unique access codes remain valid for the duration specified in the accompanying offer communications, up to a maximum of 123 days from the date of handover, after which the code will expire and can no longer be used to claim, select or redeem a reward. Expired, lost, stolen, altered or unauthorised codes will not be replaced. The Administrator and the Promoter reserves the right to invalidate any code where fraud, misuse, tampering or a breach of these terms and conditions is reasonably suspected. Full Seat Unique Terms and conditions can be found here https://www.seatunique.com/terms-and-conditions 11. Once a package selection has been completed using a valid access code, the code will be deemed used and cannot be reused, transferred, exchanged or redeemed again. 12. There is a maximum of one VIP Experience Day per car purchased. 13. The VIP Experience Day gives the eligible customer the opportunity to choose from selected live events made available on this website skodarewards.co.uk/vrsincentives. Live events may include, but are not limited to, Sport and Music categories. Available events, event dates, locations, ticket quantities, restrictions and any applicable expiry dates will be detailed on the promotional website. 14. Event availability is subject to change and is not guaranteed. Events may be added, removed, amended or become unavailable at any time. 15. This offer can only be redeemed by the eligible customer to whom it was issued and cannot be transferred, gifted, exchanged or sold. 16. The customer must select their VIP Experience Day and complete their booking request within the validity period stated in their accompanying correspondence. The validity period for booking requests is until 31 October 2027. 17. To redeem the VIP Experience Day, customers must follow the instructions provided in their offer communications or on the promotional website. 18. Customers may browse available Sport and Music events before making their booking request. 19. Customers must complete the online booking form with the required details, including their full name and email address. 20. Once a booking request has been submitted and confirmed, changes may not be possible. Any request to amend a booking will be considered at the Administrator’s and/or third-party supplier’s discretion and cannot be guaranteed. 21. Live event bookings are subject to availability at the time of booking and are not guaranteed until confirmed. 22. Following successful booking confirmation, the customer will receive a Booking Confirmation email containing their event information. 23. Event tickets will be fulfilled by Seat Unique, the third-party supplier. 24. Ticket delivery timings are determined by Seat Unique, the venue and/or event organiser and may vary from event to event. 25. If any further information is required before the event, Seat Unique may contact the customer directly using the details provided at the time of booking. 26. Use of the event tickets is subject to Seat Unique’s terms and conditions, and any applicable venue, event organiser, ticketing partner or admission terms and conditions. Full Seat Unique terms and conditions can be found here https://www.seatunique.com/terms-and-conditions. 27. The Administrator and the Promoter is not responsible for any failure, delay, cancellation, postponement, alteration or restriction imposed by Seat Unique, the venue, event organiser, ticketing partner or any other third party. 28. Event dates, times, locations, line-ups, performers, teams, fixtures, seating arrangements and other event details may be subject to change. 29. The Administrator and the Promoter cannot guarantee any particular event, date, seat location, performer, fixture, artist, team or experience. 30. If an event is cancelled, postponed or materially changed, any replacement, refund, rebooking or alternative arrangement will be subject to the relevant third-party suppliers, venue’s, event organisers or ticketing partner’s terms and conditions. In such circumstances, Seat Unique Customer Services will be available to assist customers with any queries regarding their booking. Customers should contact Seat Unique Customer Services directly for support, as neither the Promoter nor the Administrator is able to process refunds, rebooking’s or amendments relating to event tickets. 31. The VIP Experience Day does not include any costs other than those expressly stated. 32. Any travel, parking, accommodation, food, drink, insurance, personal expenses or incidental costs are the sole responsibility of the customer, unless expressly stated otherwise. 33. Customers and their guests are responsible for ensuring they are able to attend the selected event on the relevant date and at the relevant location. 34. Customers and their guests must comply with all applicable venue rules, admission requirements, age restrictions, security policies and health and safety requirements. 35. Admission to an event may be refused where a customer or guest fails to comply with the relevant venue, event organiser or ticketing partner terms and conditions. 36. If anyone in your party is under 25 or could reasonably be mistaken for under 25, they should bring a physical photo ID. A picture of a passport or driving licence on a phone is generally not accepted. 37. Tickets must not be resold, exchanged, transferred, auctioned or used for any commercial or promotional purpose. 38. If the customer cancels their booking, fails to attend the event or is refused admission, the VIP Experience Day will be deemed redeemed and no replacement, refund, compensation or alternative reward will be provided. 39. No cash alternative will be offered and the reward is non-refundable. 40. The images shown in promotional materials are for illustration purposes only and may not be an exact representation of the event, venue, seating, service or experience. 41. The Administrator and the Promoter reserve the right to substitute any reward or event with an alternative of equal or greater value where necessary. 42. The Administrator and the Promoter shall not be liable for any failure or breach by third-party reward providers, including Seat Unique, venues, event organisers or ticketing partners. 43. The Administrator and the Promoter, any associated partner, Seat Unique, venue or event organiser shall not be liable for loss caused, damage to property or personal injury suffered in connection with attendance at, travel to or participation in any event, except where liability cannot be excluded by law. 44. This promotion cannot be used in conjunction with any other promotion unless expressly stated otherwise. 45. The Promoter reserves the right to alter, amend, suspend or withdraw this offer where reasonably necessary. 46. Nothing in these terms shall exclude or limit liability where it would be unlawful to do so. 47. The Administrator and the Promoter reserves the right to withdraw, cancel or refuse any claim or booking where it reasonably suspects fraud, misuse, abuse of the promotion or a breach of these terms and conditions. 48. There is a maximum of one VIP Experience Day unique code per car purchased. 49. The Offer cannot be combined with other VIP Experience Day offers but can be used in conjunction with other Škoda offers on vehicle order/purchase. 50. The Offer is not available retrospectively in connection with purchases made outside of the Offer Period. Please speak to your Škoda Retailer for more information. 51. The VIP Experience day is non-refundable and there is no cash or other alternative. 52. MLP and Škoda reserve the right to delay, postpone, vary or cancel the Offer and/or to amend, vary or alter these Terms, to the extent it considers it necessary to do so. 53. If there is a conflict in these Terms with any other terms whatsoever attached to any other advertising material in respect of this Offer, these Terms will take precedence. 54. The Offer and these Terms (including any non-contractual disputes or claims arising out of them) are subject to English law. Any disputes must be referred to the English courts. Consumers in Scotland and Northern Ireland may additionally bring an action in their home courts. 55. How we handle your information - For information on how Škoda will handle your personal data, please see Škoda’s privacy notice accessible here: Škoda Privacy Statement | Škoda UK. Please note that for the purposes of administering, booking and fulfiling a selected package your information may be shared by Škoda with Seat Unique. For information on how Seat Unique will handle your personal data please see Seat Unique's Privacy Policy, accessible here: https://www.seatunique.com/privacy-policy

We are excited to announce our exclusive Škoda vRS Event, running for a limited time from 16 October - 8 November.


Skoda vRS Event

Turn your vRS into a VIP experience!

Order a new Škoda vRS and choose a free VIP Experience Day of your choice*.

The Škoda vRS models are our most powerful and dynamic cars, and for a limited time only, we’re upping the excitement even further when you buy one. From 16 October to 8 November, anyone ordering a new Škoda vRS will receive a VIP Experience Day on us*. Whether you love rap or rock, football, tennis or motorsports, an unmissable experience awaits. Start your journey by exploring the full vRS line-up, and then explore a sample of events you could attend below.

And with selected models available for immediate delivery across our sites, you could be driving away in your new vRS without the wait.

View Our New vRS Stock HereView Our New vRS Offers Here.



A taste of where vRS could take you.

Get VIP treatment at some of the UK’s most sought-after gigs, events and sporting moments with Škoda vRS. We’ve worked hard to fill every experience with entertainment, atmosphere and enjoyment, always bringing you closer to the action.

Motorsport

  • Formula 1 (multiple venues 23rd Aug onwards)
  • Goodwood Festival Of Speed (Chichester, United Kingdom 1st July onwards)
  • Goodwood Revival (Chichester, United Kingdom 18th Sept - 20th Sept)
  • Silverstone Circuit (Towcester, United Kingdom 4th July 2027)

Live Music

  • Blossoms (Co-op Live, Manchester, United Kingdom 28th Nov - 11th Dec)
  • Duran Duran (Multiple Venues 15th Oct - 3rd Nov)
  • Fontaines D.C. (Multiple Venues 20th Nov onwards)
  • Jungle (Multiple Venues 6th Nov - 27th Nov)


Sports

  • Premier League Football (Multiple Venues 10th Oct onwards)
  • Horse Racing (Multiple Venues 2nd Oct onwards)
  • Rugby (Multiple Venues 2nd Oct onwards)
  • Cricket (Multiple Venues July onwards)
Skoda vRS range

Ready to experience it for yourself?

Book your test drive today or get in touch with your local dealership for more information — our team will be delighted to help.

Book Your Test Drive Today

Don’t miss out — this exclusive Škoda vRS event ends on the 8th of November.

Enquire now or call us on 01224 402 900 for Aberdeen, 01382 619 200 for Dundee, 01738 494 333 for Perth or 01463 236 688 for Hawco Inverness to get booked in.

We look forward to welcoming you at John Clark Skoda Aberdeen, Dundee, Perth and Hawco Inverness.

Request a personalised quote

Marketing Preferences

We would like to stay in touch with you to keep up to date with our latest product news, marketing services and offers. If you would like to receive future information by either of the methods below, please indicate by selecting the option. All information provided will be used and processed in accordance with our Privacy Policy. For more information please see our Privacy Policy.

Privacy & Terms

John Clark Motor Group Privacy Policy

8th April 2026

1) Who we are and how to contact us

For all customer-facing activities across our group, the data controller is John Clark (Holdings) Limited (Company No. SC098411), Alliance Centre, Greenwell Road, Aberdeen, AB12 3AX. You can contact us at crm@john-clark.co.uk. This notice applies to all of our UK trading names and subsidiaries. John Clark (Holdings) Limited is responsible for deciding how and why your personal data is used.

2) When this notice applies and how it links to our websites

This notice applies when you visit our websites (including www.john-clark.co.uk and sub-domains), contact us by phone or online (including social media/live chat), visit our dealerships, request information, make a purchase or use aftersales services.

We process your data as described in this notice. We rely on contract, legal obligation or legitimate interests for most operational activities and use consent only where the law requires it or where the activity is genuinely optional (for example, certain email/short message service (SMS) marketing and non-essential cookies).

For information about cookies, please see our Cookie Notice (Section 7).

3) What personal data we collect

Depending on your interactions with us we may process:

  • identification and contact details
  • date of birth
  • vehicle details (registration, vehicle identification number, service/mileage/warranty data)
  • transaction and ownership records
  • service/MOT history
  • communications and preferences
  • payment details (we do not retain full card primary account number/card verification code)
  • call recordings (for training/dispute resolution)
  • live-chat records
  • IP address and device/browser details (see Cookie Notice)
  • marketing interactions
Special-category data. We do not routinely collect special-category data. If a particular scheme (for example, Motability) or a vulnerability flag requires it, we will obtain your explicit consent or rely on another applicable condition and apply additional safeguards.

Criminal-offence data. We do not record endorsements or conviction data from your driving licence. If we must share keeper/driver details with authorities or private enforcement bodies in connection with an offence, we only do so under a relevant legal obligation.

Biometric data. Any biometric feature offered to customers (for example, app-based recognition used to uniquely identify you) will only operate with your explicit consent and can be switched off at any time. We also process your data by onsite CCTV for safety and security purposes under Legitimate Interests.

4) Where your data comes from

The data we gather comes from:

  • you and your devices/interactions
  • manufacturers and their dealer systems
  • finance and insurance partners where you ask us to introduce you
  • vehicle provenance data providers
  • our IT, telephony and CRM suppliers
  • public sources
5) Why we use your data and our lawful bases

We use your personal data on the following legal bases:

  • Consent – for direct marketing by email or SMS from us or third parties. You can withdraw at any time.
  • Contract – to fulfil obligations under contracts with you (e.g., sales, service plans).
  • Legitimate Interest – for customer support, marketing relevant to your relationship with us, service reminders, fraud prevention, analysis to improve services, competitions, promotions, and system security.
  • Legal Obligation – e.g., to register your car with the DVLA.
  • Vital Interest – in urgent safety or product recall situations.
Purpose

Examples

Lawful basis

Enquiries and quotations

Responding to web/phone/dealership enquiries; preparing quotes; arranging viewings or vehicle transfers

Consent; contract; legitimate interests

Vehicle sale and handover

Orders and payments; pre-delivery inspection; delivery/collection; warranty registration; DVLA registration

Contract; legal obligation

Aftersales and service

Bookings; service/MOT/repairs; parts; warranty/recall admin; goodwill

Contract; legal obligation; legitimate interests; vital interest

Finance introductions

Gathering application details and passing to selected providers you choose

Contract; legitimate interests

Insurance mediation and add-ons

Introducing regulated insurance; arranging non-regulated add-ons

Contract; legal obligation financial conduct authority (FCA); legitimate interests

Customer support and dispute resolution

Handling queries/returns; training and quality assurance

Legitimate interests; legal obligation

Safety and security

CCTV at premises; fraud prevention; system security

Legitimate interests; legal obligation

Marketing our own products and services

Email/SMS/post/phone about similar products/services

Consent; legitimate interests

Third-party marketing

Sharing details with associated partners so they can market to you

Consent

Analytics and non-essential cookies

Audience measurement; ad tech

Consent

Corporate governance/compliance

FCA/His Majesty’s revenue and customs (HMRC)/Information Commissioner’s Office (ICO) compliance; audit; responding to lawful requests; enforcing rights

Legal obligation; legitimate interests

6) Marketing, PECR and your choices (Article 21 UK GDPR)

You have an absolute right to object at any time to our use of your personal data for direct marketing, including any related profiling. If you object, we will stop without delay.

We send our own marketing by email/SMS either with your consent or, where lawful, under the Privacy and Electronic Communications Regulations soft opt-in for existing customers in relation to similar products and services. You may unsubscribe at any time and all our SMS have a “STOP” functionality. Finally, you can change preferences or object at any time in the Customer Data Hub, by emailing crm@john-clark.co.uk, or by writing to us.

We action all opt-outs promptly and, in any event, within five working days, though complete cessation across all systems may take slightly longer.

We screen live and automated marketing calls against the Telephone Preference Service (TPS) and Corporate TPS (CTPS) and do not call numbers registered on those services unless you have expressly asked us to call. If you ask us not to call again, we will add your number to our internal do-not-call list.

Changing marketing preferences will not affect service communications (for example, order updates, Service/MOT reminders, invoices, warranty information or safety recalls).

7) Cookies and similar technologies

We use essential cookies for security and core site functions. We use non-essential analytics and advertising cookies only with your consent, collected through our cookie banner.

8) Credit broking – roles and responsibilities

When you ask us to introduce you to a finance provider, we act as a broker and share relevant application data with selected providers. Those providers are independent controllers for their own decisions and checks (including credit-reference and fraud-prevention agency searches) and will give you their own privacy notices.

9) Who we share your data with

We do not sell your personal data.

We share it only as necessary, under contract and with appropriate safeguards, with:

  • vehicle manufacturers
  • finance and insurance providers/brokers where you ask for introductions
  • payment processors
  • IT, hosting, CRM/Dealer Management Systems (DMS) and communications suppliers
  • analytics and online advertising processors (with consent)
  • professional advisers
  • authorities and regulators
  • other companies within our group for administrative purposes.
We share personal data, where necessary, with vehicle manufacturers, finance companies, warranty and insurance providers, dealer management system (DMS) providers, IT and hosting providers, payment processors, marketing agencies, and our professional advisers (including legal, audit and accounting services).

We will only share information that is necessary for the relevant purpose. A current list of our data processors and key partners is available on request.

10) International data transfers

Some suppliers are located or process data outside the UK. Where the destination benefits from a UK adequacy regulation, we rely on that. Otherwise, we use the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, complete transfer risk assessments and apply measures such as encryption at rest and in transit.

11) How long we keep your data

We apply storage-limitation principles with objective retention triggers. We delete or irreversibly anonymise data once the relevant period expires.

  • Vehicle sales and aftersales records (including invoices, warranties, service/MOT records): up to 7 years from last transaction for tax/accounting and product-liability purposes.
  • Complaints and dispute files: 6 years from closure (longer if litigation is reasonably contemplated).
  • CCTV footage: approximately 30 days unless needed for an incident.
  • Call recordings: 1 year unless needed for training/disputes, then retained with the case file.
  • Enquiry records (no subsequent transaction): 36 months from last meaningful interaction, then deletion/anonymisation, unless you withdraw your consent.
  • Marketing profiles and preferences: Where you have opted in to receive marketing from us, we may contact you with relevant offers, products or services
We review retention periods periodically and may hold data longer where required to establish, exercise or defend legal claims. We recognise the tension between the data protection principle of storage limitation and various statutory obligations that impose significant retention periods. To resolve this, we retain data for longer durations only when specific UK legislation—such as that governing tax, product liability, or financial regulation—strictly requires us to do so. We prioritise the deletion of data as soon as these statutory time horizons expire.

12) Automated decision-making and profiling

We do not make decisions about you solely by automated means that have legal or similarly significant effects. We do, however, use limited profiling to tailor what we send you, including using automated means. You can object at any time via the Customer Data Hub. Finance providers may use automated decision-making in their credit processes and will explain this in their own notices.

13) Security

We use strict security measures and limit access to authorised staff. We have procedures for managing suspected breaches and in the unlikely event will notify you and the ICO where legally required. While no system is perfectly secure, we work to prevent unauthorised access, use, disclosure, alteration or loss.

14) Your rights

You have rights under data protection law, including to:

  • be informed
  • access
  • rectify
  • erase
  • restrict processing
  • data portability
  • object (including an absolute right to object to direct marketing)
  • rights relating to automated decision-making
You can exercise these rights via the Customer Data Hub, by emailing crm@john-clark.co.uk, or by writing to us.

We ordinarily respond within one month and may request identification where necessary. You can complain to the Information Commissioner’s Office (www.ico.org.uk) if you are unhappy with how we handle your data.

15) Links to other websites

Our websites may link to partners, advertisers or affiliates. Their privacy policies apply to their sites—please review them before submitting any personal data.

16) Changes to this notice

We will update this notice from time to time. The version and effective date are shown at the top. For material changes we will provide a prominent update and, where appropriate, contact you directly.