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Volvo Service Promise

Volvo Service Promise

Peace of mind for you and your car

Let our experts take care of your Volvo

When you have your car serviced at John Clark Volvo Aberdeen, Dundee & Edinburgh, we make a promise to you. It's called the Volvo Service Promise – and it guarantees an unbeatable combination of quality, reassurance and expertise.

We combine specialist knowledge with Volvo Genuine Parts to ensure your car continues to perform at its best. When it comes to taking care of your Volvo, we know what’s important.


Leave feeling confident

With 12 months’ subscription to the Volvo Cars app and 12 months’ Volvo Assistance, giving you 24/7 remote access and breakdown help – you’ll have reassurance for wherever life leads. Plus, your service includes the latest software update for free. So your car’s refreshed and ready for the road ahead.

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Volvo Service Plans

An easy and smart way to handle the cost of servicing is with a Volvo Service Plan. They are designed to spread servicing costs on an interest free monthly basis.

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Service Promise


Volvo Service Promise

Personal Service Contact

We’ll introduce you to your very own personal service contact who will answer any questions you may have about your car, and be there to offer advice and support if needed.

Service Promise​

Convenient Service Options

Choose from a “while you wait” service, drop-off and collection or pick-up and delivery. We can also discuss our alternative transport options.

Service Promise​​

Health Check

We connect your Volvo to our computerised diagnostics system to check that all safety systems function correctly. As part of the health check, we also check the status of the battery. Many of today’s devices (such as iPods, mobile phones, navigation units etc) draw power from the battery – by checking the status we offer you complete peace of mind.

Service Promise​​

Car Wash

It’s always nice with a spotlessly clean and newly-washed car, and therefore we will wash your Volvo for you every time you have it in for service at our workshop. With Volvo Service Promise, your car is not only serviced and checked on the inside, it’s also clean and cared for on the outside.

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Volvo Service Promise​

​Free Software Upgrade

Volvo cars are packed with computers and control modules and our engineers are constantly developing and improving the software installed to operate them. This means that your Volvo can get a little better at every service, since free software updates are always included. Examples of functions or systems that can be optimised include air conditioning, engine management and driver information. 

Volvo Service Promise​​

Volvo Assistance

In conjunction with the Volvo Genuine Service, we’ll provide Volvo Assistance for one year at no extra charge. Volvo Assistance means that in case of breakdown, you can get help around the clock. Whether it’s fixing a flat tyre or compensation for accommodation costs while the car is being repaired.

Service Promise​​

Genuine Service

Regularly servicing at your authorised Volvo workshop is the best way to ensure trouble-free motoring. It is the only workshop guaranteed to offer you the unique combination of Volvo Genuine Parts, Volvo-unique methods and the expertise of specially trained Volvo technicians. We “live and breathe” Volvo, and we know the cars like our own pocket.

Volvo Service Promise

Volvo Cars App

You’ll receive 12 months’ subscription to our mobile app, giving you handy remote access to your car – for control of temperature, security and much more, from wherever you are.

Volvo Cars app renewed subscription applicable to vehicles fitted with Volvo On Call and less than 6 months active subscription. Excluded from Volvo Service Plans.


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