To our customers
The spread of Coronavirus (COVID-19) has created much uncertainty, which has been concerning for all of us.
I want to reassure you that our team at John Clark Motor Group is taking this situation seriously and we are doing everything we can to manage this risk.
The health and safety of our customers and colleagues is our number one priority. We remain in constant contact with our medical consultants and we are carefully monitoring the directions and advice of the World Health Organisation (WHO), NHS Scotland, the UK Government and all other relevant authorities.
In addition to the rigorous safety measures already in place, we have implemented comprehensive Coronavirus (COVID-19) related protocols for all of our businesses that cover our buildings and vehicles, that both disinfect and further limit opportunities for cross-contamination.
We have a dedicated Coronavirus (COVID-19) task force in our business who are continuously assessing the situation and we will continue to update and work with you as it evolves.
Whilst we feel assured in our preparedness we do understand that you may wish to limit your potential exposure, however we wanted to remind you of the services that we can offer you to allow you to continue to deal with us with confidence.
We offer collection and delivery of your vehicle for your service visits, are happy to deliver vehicles for test drive to your home address for your sales enquiries and have recently launched our online sales platform to allow you to conduct vehicle purchases from the comfort of your own home.
Should you wish to know any more about these services, or have any questions regarding the contents of this letter please phone our team on 01224 407407 or email them at firstname.lastname@example.org.
We know that this is an uncertain time for us all, however we want to offer you reassurance that our business is ready to help you and allow you to continue to deal with us with confidence.
Thank you for your continued support of John Clark Motor Group. We wish good health to all our customers, their colleagues and families.
Group Managing Director